TCA Technical Email Service

The Tile Council of North America (TCNA) publishes the TCA Handbook for Ceramic Tile Installation and American National Standards Specifications for the Installation of Ceramic Tile for ceramic tile and tile setting materials (American National Standards A108/118/136.1,137.1). These documents are available for purchase from our literature department.

The TCA Handbook provides generic "tried and true" guidelines for tile installation.

If you are looking for specific installation advice, material recommendations or "how to" instructions, TCNA recommends you contact one of the manufacturers listed in the TCA Reference Library.

Questions referring to documents published by the Tile Council can be sent to our Technical Information department.

However, please note that these documents are created from the work of industry consensus committees and as such, they cannot be interpreted nor modified by Tile Council of North America. Questions regarding specific projects or products, generally will be referred back to the sender for submission to manufacturers' technical support.

Alternatively, detailed design support, forensic analysis, or inspection services, are available on a fee basis from our consulting subsidiary, the TCA Team.

Questions submitted must have the following information for us to respond to your request.

1) Who to contact
2) Company name (or homeowner)
3) City and state
4) Phone number
5) How you found us (or company that referred us)

With the foregoing, please E-mail your question to techinfo@tileusa.com.

Questions regarding lab testing or test methods should be sent to testing@tileusa.com.