Frequently Asked Questions

This section is comprised of commonly asked questions and answers to provide more information regarding a particular topic or problem.

Manufacturers have technical staff to answer your questions regarding installation methods, application instructions and architectural support. Modifications to industry guidelines or installation instructions can only be addressed by the manufacturers of the products being used or considered for a project.
American National Standards
Anti-Fracture Membrane
Carpet Glue Residue
Cleaning Grout
Cleavage Membrane
Concrete Curing
Consulting Services
Control Joints
Cracked Grout
Crack Isolation Membrane
Crack Suppression
Cracked Tile
Cutback Residue
Deflection
Dirt Deposit on Grout
Dryset Mortar
Education
Efflorescence
EJ171
Epoxy Grout
Epoxy Thinset
Expansion Joints
Frost Resistance
Glaze Resistance
Grout
Grout Joint Size
Hollow Sounding Tile
How do I install tile?
Inspection Service

Latex Leaching
Polymer-Modified Mortar
Lippage
Loose Grout
Loose Tile
Medium Bed
Method Not in Handbook
Mineral Deposit on Grout
Mortar Bed Compressive Strength
Movement Joints
Movement Joint Spacing
OSB/Engineered Wood
Porcelain & Non-Porcelain Tile
Reflective Cracking
Removing Stains from Grout
Sanded Grout
Slip Sheet
Steam Rooms
Stone
TCNA Handbook
Testing
Tented Tile
Thick-Set/Thick-Bed
Thinset Mortar
Through-Body Color
Tile Over Concrete
Tile Over Exterior Deck or Balcony
Tile Over Laminate
Tile Over Terrazzo
Tile Over Tile
Tile Over Other Flooring
Tile Over Vinyl
Tile-Testing
Uneven Tile Setting
Unsanded Grout
White Residue on Grout